CREDIT BACK POLICY FOR VENDORS (through April 30, 2015)
iSearchDecor allows credit backs for the following circumstances:
- Fictitious person (bad phone number or email address)
- Client has hired another company before vendor has opportunity to quote
- Client is testing website and does not have a valid project
TO REQUEST A CREDIT BACK, VENDOR MUST DO ALL OF THE FOLLOWING:
- Submit request via the designated credit back form (see link below); send to firstname.lastname@example.org or fax to 480.428.2021
- Credit back has to be requested within 30 days of referral date
- Credit back must meet one of the above criteria
PROCESSING CREDIT BACKS
Credit backs will be processed at the end of each month. Emails will be sent acknowledging that the credit back has been completed.
*** PLEASE NOTE *** BEGINNING MAY 1, 2015:
Vendor credit backs will be limited to a maximum of three per quarter.